Local Search
January 26, 2017

Join SurveyLocal CEO At The Collin SBDC Social Media Carnival

Join SurveyLocal Founder and CEO Chad Williams as he speaks at the Collin County Social Media Carnival on February 9, 2017! The Social Media Carnival will give small businesses tips and tricks how to market their business to consumers. Learn the industries most innovative ways on how to market your…
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Getting Online ReviewsReviews Tips
January 13, 2017

4 Reasons To Focus On Online Reviews in 2017

4 Reasons To Focus On Online Reviews in 2017 4.Online Reputation Matters More Than Ever Let's take a moment to remind everyone how important the internet is in the modern time. Almost everyone has a Google and a Facebook account (grandparents included) at the very least. Also as likely is…
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June 30, 2016

Why You Want Customers to Review Your Business

We live in a time where every persons opinions can be seen by millions in an instant; artists and children go viral for their skills, stores will instantly sell out of a product a celebrity was posted wearing, and business can be made or torn apart by online reviews. Now, potential customers will…
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Getting Online ReviewsReviews Tips
August 12, 2015

What Sites Are Consumers Using the Most For Online Reviews

Before starting any marketing campaign, an important first step is to find out where consumers are.  This will save many marketing dollars, and of course, time.  This is no different with online reviews. The obvious reason is because you want to make sure those online reviews don’t go to waste. …
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Customer FeedbackGetting Online ReviewsReviews Tips
July 29, 2015

How to Maximize the Benefits of Your Online Reviews

There is no denying the powerful benefits of online reviews. But, you are missing out on many opportunities if you are not re-purposing them to maximize those benefits. Here are the 3 easiest ways to maximize the positive benefits on online reviews: Respond to all online reviews Responding to your…
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Customer FeedbackReviews Tips
July 22, 2015

How To Respond To Positive Online Reviews

If you want to skip the above video, here are some quick tips: When responding to positive online reviews, you should highlight what makes your business special. For example a service based business responding to a positive review might say: "We're glad you enjoyed our fast response time. Our company makes quick…
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July 15, 2015

How To Respond To Negative Online Reviews

Unhappy customers are going to happen, it’s the nature of any business.  You can’t please everyone.  And with that, negative online reviews are likely to happen at some point.  This isn’t necessarily a reflection of the business as many times, the only people passionate enough to take the time to…
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Customer Feedback
July 8, 2015

4 Benefits of Customer Feedback

Customer feedback is gold in any industry or business that has or wants customers. Customer feedback can tell you exactly what your customers like, what they do not like, and what they want. The key to marketing and sales is knowing your customers, and customer feedback gives you that knowledge on a silver…
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Getting Online ReviewsUncategorized
July 1, 2015

How Many Online Reviews Do You Need?

There are two different topics to discuss before determining the necessary quantity of online reviews needed for a business. While online reviews play many roles, the affects most pursued by small business owners are higher conversion of potential customers and a boost in SEO. Regardless of whether a customer searches…
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Consumer Buying ProcessGetting Online Reviews
June 24, 2015

How Heavily Do Consumers Weigh Online Reviews

The average business owner understands that positive reviews can be a good thing and negative reviews a bad thing.  But the effect of online reviews is becoming far more apparent as studies come out showing the effect on a business' bottom line. Online reviews play a large role in more…
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